Terms of Service
Last updated August 5, 2026
These Terms of Service (“Terms”) govern the use of the Vaelico subscription service (“Service”) and the vaelico.ai website, provided by VAELICO STUDIO, S.L., CIF B27669050, with registered address at Calle Gregori Casasempere Juan, 10, Esc. 1, 6º, Puerta 1, 03802 Alcoy (Alicante), Spain (“Vaelico”, “we”, “us”). By registering for or using the Service you agree to these Terms. If you don’t agree, please don’t use the Service.
The Service is currently in a pre-launch waitlist phase — payments and subscriptions described here are not yet active. These Terms will govern the Service once billing goes live.
1. The service
Vaelico hosts open-weight AI models for interactive fiction and roleplay and exposes them through a web app and an OpenAI-compatible API. Available models, limits, and features may change over time as we improve the Service.
2. Registration and account
You need an account to use the Service. You must provide accurate information and keep your credentials secure. You’re responsible for activity under your account. Tell us right away at hello@vaelico.ai if you suspect unauthorized access.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account.
3. Plans, pricing, and renewal
- We offer a Free tier and a paid Pro subscription; current pricing is shown on our pricing page.
- Paid subscriptions renew automatically for the same period (e.g. monthly) unless cancelled before the renewal date.
- Prices are shown before tax; taxes may apply depending on your country and will be added at checkout where required.
- We’ll give reasonable advance notice by email before any price change takes effect for existing subscribers.
4. Cancellation and right of withdrawal
You can cancel your subscription at any time from your account settings; cancellation stops future renewals and takes effect at the end of the current billing period.
If you’re a consumer in the EU/EEA, you have the right to withdraw from a subscription purchase within 14 days without giving a reason, under Directive 2011/83/EU as implemented in Spain. Exception: because the Service is digital content not supplied on a tangible medium, this right is lost once we’ve started providing it with your prior express consent and your acknowledgment that you thereby lose your withdrawal right — which you give when you activate a paid plan. Where the right still applies (e.g. you haven’t started using the paid features), contact hello@vaelico.ai to request a refund.
5. Intellectual property
Your content. You keep ownership of the prompts, characters, and other inputs you submit (“Inputs”) and of the text the Service generates for you (“Outputs”), subject to the underlying models’ license terms where applicable. You grant us a limited license to process Inputs and Outputs solely to operate, maintain, and improve the Service.
Our content. The Service’s software, branding, and website content belong to VAELICO STUDIO, S.L. or our licensors. These Terms don’t transfer any of that to you beyond the right to use the Service as intended.
6. Acceptable use
You agree to use the Service in accordance with our Acceptable Use Policy. We may suspend or terminate access for violations, as described there.
7. Availability and disclaimer
The Service is provided “as is” and “as available.” We aim for high uptime but don’t guarantee the Service will be uninterrupted, error-free, or fit for a particular purpose. AI-generated Outputs may be inaccurate or inappropriate for some contexts — use your judgment.
8. Limitation of liability
To the extent permitted by law, VAELICO STUDIO, S.L. is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited under Spanish or EU consumer-protection law.
9. Changes to these Terms
We may update these Terms as the Service evolves. We’ll notify active subscribers by email or in-app notice before material changes take effect. Continued use after that date means you accept the updated Terms.
10. Applicable law and jurisdiction
These Terms are governed by Spanish law. Any dispute will be submitted to the courts of the domicile of VAELICO STUDIO, S.L., except where you’re a consumer, in which case you may also bring proceedings before the courts of your own domicile, as mandatory law requires.
Contact
Questions about these Terms: hello@vaelico.ai.